Patient Information

The Standard of Fatima Care

Here at FUMC, the patients and their loved ones are at the focus of our care. We provide not only high-quality treatment but also compassionate service to further aid in their recovery.
The whole FUMC staff strives to ensure a positive patient experience. Aside from applying the expertise of our medical professionals, we also encourage patients to be involved in planning and deciding about their care. This creates a special dynamic between us and our patients as we work towards achieving the best health outcomes.

Keeping Patients Safe & Comfortable

You are our top priority at FUMC. Here are some of what we offer to ensure that you have the safest and most comfortable experience possible as we handle your care.

Transparency

You can expect to be kept up-to-date about your condition and treatment. Our staff will involve you in the clinical handovers between the specialists handling your care so that you know what is happening and how your needs are being met.

We also encourage that you inform our staff if you feel that something is not quite right; sometimes, little things are noticed faster by you yourself or your loved ones before they are observable to the staff. In such cases, please do let the staff know. We like to be aligned with you in order to improve our level of care and help you better.

Consent

Before performing any major procedures, we will seek agreement to proceed from you or your next of kin. We will also ensure that you are well and truly informed of the situation before making any decision.

Clean environment

Cleanliness and proper hygiene are important anywhere, but especially so in medical settings. Here at FUMC, we abide by strict cleanliness standards to ensure the safety of everyone, from the patients to the hospital personnel.

High-quality care

Our trained medical professionals are highly qualified to provide you with the care you need. Aside from our skilled staff, we also have our competitive edge: state-of-the-art machines and equipment, utilized effectively for your wellness. Here at FUMC, we don’t cut corners; we invest in the best technologies because the best is what you deserve.

ADMISSIONS

What You Need to Know If You’re Staying at FUMC
Here are the essential information you need if you’re an inpatient.

ROOM AVAILABILITY

Call our Admissions office at 02 8291 6538 or 02 8293 2701 to 206.

Visiting Hours

Monday to Sunday, 6:00am to 9pm

Admissions Process at FUMC

Call our Admissions office at 02 8291 6538 or 02 8293 2701 to 206.

Nutrition at FUMC

FUMC offers healthy meals to our patients. Nutrition is, after all, a large contributing factor for their recovery. Our meals are carefully prepared from fresh ingredients, designed to provide optimum nourishment.
Patients are encouraged to inform the staff beforehand if they have food allergies.

Facilities & Services at FUMC
Pharmacy

Spiritual Care / Chapel
Our spiritual counsellor is ready to provide for the emotional and spiritual concerns and needs that may arise during ongoing illness or trauma.

Security
At FUMC, we give importance to your security. This is why we have security officers on-site 24/7.

What You Need to Bring
If you’re admitted at FUMC, here are the personal items you should bring. We encourage you to bring only the essentials.

Pertinent documents such as government IDs, pension cards, healthcare cards, existing prescriptions, etc.
Comfortable clothing
Items such as dentures, glasses, hearing aids, walking sticks, and other such items if applicable
Toiletries such as toothbrush, toothpaste, and soap